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Privacy Policy

Last updated: July 23, 2026

1. Introduction

Fem-Psych Monitor respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Fem-Psych Monitor (the "App").

Please read this policy carefully. By using the App, you consent to the practices described in this policy. If you do not agree, please discontinue use immediately.

Developer: Tim Teknisoft

2. Information We Collect

2.1 Information You Provide Directly

Category Data Collected Purpose
Account Information Name, email address, profile photo Account creation and authentication via Firebase Authentication
Google Sign-In Data Name, email address, profile photo (from Google account) Optional social login
Personality Assessment (Big Five) Five-dimension scores (Openness, Conscientiousness, Extraversion, Agreeableness, Neuroticism) from Mini-IPIP20 questionnaire Personalized psychological insights and recommendations
Mental Health Questionnaire Responses to psychological assessment questions (20 items covering role burden, emotional regulation, body image, hormonal influence) Mental health score calculation (0–100) and recommendations
Trigger Tags Self-selected emotional triggers (Work, Romance, Finance, etc.) Emotion tracking and trend analysis

2.2 Information Collected Automatically

Category Data Collected Purpose
Voice Recordings Audio recorded via device microphone On-device speech-to-text transcription and emotion analysis
Transcripts & Emotion Analysis Text transcripts, AI-based emotion scores (6 emotions), confidence levels Emotion detection history and trends (stored in Firestore)
Audio Files WAV audio recordings Stored in Firebase Storage for user playback; linked to emotion records
Device Information Device model, OS version, app version App functionality and basic diagnostics
Advertising ID Android Advertising ID Serving contextual ads via Google AdMob
Purchase Data Subscription status, purchase history Premium entitlement management via RevenueCat

Important: Raw audio recordings are first processed on your device using on-device ML models (Whisper for speech-to-text, custom TensorFlow Lite model for emotion detection). The transcribed text, emotion scores, and the original audio file are then uploaded to our secure cloud servers (Firestore and Firebase Storage) so you can access your emotion history across sessions. No raw audio is transmitted to any third party beyond our Firebase infrastructure.

2.3 Sensitive Data

We process the following categories of sensitive data based on your explicit consent:

  • Voice recordings (for emotion analysis)
  • Mental health assessment responses (Big Five personality, psychological questionnaires)
  • Emotion detection results and transcripts

3. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, our legal basis for processing your personal data is as follows:

Processing Activity Legal Basis
Account creation and authentication Performance of a contract (Art. 6(1)(b) GDPR)
Emotion analysis and transcription Your explicit consent (Art. 9(2)(a) GDPR)
Personalized recommendations Your explicit consent (Art. 9(2)(a) GDPR)
Ad serving Legitimate interest (Art. 6(1)(f) GDPR) or consent where required
Subscription management Performance of a contract (Art. 6(1)(b) GDPR)

You have the right to withdraw consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

4. How We Use Your Information

  • To create and manage your account
  • To transcribe voice recordings and analyze emotional content
  • To display historical emotion trends and insights
  • To provide personalized psychological recommendations
  • To manage premium subscription entitlements
  • To serve relevant advertisements (non-premium users)
  • To send service-related communications
  • To analyze app usage and improve functionality
  • To detect, prevent, and address technical issues and fraud

5. Third-Party Services and Data Sharing

Service Provider Purpose Data Shared
Google Firebase Authentication, cloud database (Firestore), file storage (Firebase Storage) Account info, emotion records, transcripts, audio files, app diagnostics
Google AdMob In-app advertising (banner, interstitial, rewarded, app open) Advertising ID, device info, IP address
RevenueCat Subscription management and entitlement verification Purchase history, entitlement status, app user ID
Google Sign-In Optional authentication via Google account Name, email, profile photo

We do not sell your personal information to third parties. We do not share your data with third parties for their own marketing purposes.

On-Device Processing: The following processes happen entirely on your device and no data is sent to external servers:

  • Speech-to-text transcription — via on-device Whisper model (whisper_kit)
  • Audio emotion classification — via custom TensorFlow Lite model (6 emotions)
  • Text emotion analysis — via keyword-based matching (no AI/ML API calls)

After on-device processing, the resulting transcript, emotion scores, and audio file are uploaded to Firebase for persistent storage and cross-session access.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside your country of residence, including the United States and the European Union. When transferring data from the EEA or UK, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) adopted by the European Commission, and Data Processing Agreements (DPAs) with all sub-processors.

7. Data Retention and Deletion

Data Type Retention Period
Account information Until account deletion
Emotion records and transcripts Until account deletion
Audio recordings (Firebase Storage) Until account deletion
Big Five and psychological assessment data Until account deletion
Voice recordings (device temp files) Deleted immediately after upload (on-device only)
Purchase history Retained as required by tax law (typically 5-7 years via RevenueCat/Google Play)

7.1 Account Deletion

You can delete your account and all associated data directly from within the app. Follow these steps:

1

Go to the Profile page

Tap the profile icon at the bottom-right of the Home tab.

2

Tap the Delete Account button

Scroll down and tap the red "Delete Account" button.

3

Confirm deletion

Read the warning dialog, then tap "Delete" to confirm. You may be asked to re-login for verification.

4

Account deleted

After confirmation, your account and all data will be permanently deleted. You will be redirected to the login screen.

⚠️ This action is irreversible. Make sure you have saved any important data before deleting your account.

7.2 Data Deleted

The following data will be permanently deleted when your account is removed:

  • Profile Data — Name, email, and other account information.
  • Recording History — All voice recordings, transcripts, and emotion analysis results.
  • Big Five & Psychology Results — Big Five personality scores and psychological health scores.
  • Subscription Data — Premium status, purchase history, and other subscription information.
  • App Preferences — Theme, notification settings, and locale preferences.

7.3 Data NOT Deleted

The following data cannot be deleted as it is stored anonymously for analytics and service improvement:

  • Anonymous Logs — Aggregated usage statistics that cannot be linked to any individual.
  • Payment Data — Transaction information stored by third-party payment providers (RevenueCat, Google Play) is governed by their respective privacy policies.

7.4 Deletion Timeline

  • Immediate (Real-time): Profile data, recording history, and app preferences are deleted from the active database within approximately 1 minute after confirmation.
  • Maximum 7 days: All data is removed from all systems, including backups and caches, within 7 business days at the latest.

7.5 Cancelling Deletion

If you change your mind within 7 days of requesting deletion, you can log back in to cancel the request. After 7 days, data is permanently deleted and cannot be restored.

8. Your Rights

All Users: Right to Access, Rectification, Erasure, Data Portability, and to Object to processing.

GDPR (EEA & UK): Right to Restrict Processing, Withdraw Consent, and Lodge a Complaint with your local data protection authority.

CCPA (California): Right to Know, Delete, Opt-Out (we do not sell data), and Non-Discrimination. Contact us to exercise these rights.

9. Data Security

  • Encryption at rest: Firebase Firestore and Firebase Storage data is encrypted using AES-256
  • Encryption in transit: All network communication uses TLS 1.2+
  • Access controls: Firebase Security Rules restrict data access to authenticated users only
  • On-device processing: Speech-to-text and audio emotion classification run on your device; only results and audio files are uploaded to the cloud

10. Children's Privacy

The App is not intended for children under 13 years of age (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us.

11. Automatic Renewal Subscriptions

Premium subscriptions are managed through RevenueCat and Google Play. The following plans are available:

  • Weekly: Rp 7.000
  • Monthly: Rp 20.000
  • Yearly: Rp 99.000

Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period. Cancellation can be done via Google Play Store → Subscriptions.

Premium benefits include:

  • Unlimited emotion detection (free users limited to 5 per day)
  • Ad-free experience across the entire app

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified at least 30 days before taking effect. The "Last updated" date at the top reflects the most recent revision.

13. Contact Us

If you encounter any issues, including problems with account deletion, contact us at:

Email: [email protected]
Address: Indonesia
Response Time: Within 24 hours on business days

Data Protection Authority Contacts:

  • EEA: Your local data protection authority — List of EU DPAs
  • UK: Information Commissioner's Office (ICO) — ico.org.uk
  • Indonesia: Kementerian Komunikasi dan Informatika — kominfo.go.id

Fem-Psych Monitor — Tim Teknisoft